Shipping & Delivery

Delivery Information

We aim to get your Ember to you fast, because no one likes waiting for warm moments.

Standard delivery time: 3–5 business days
We typically ship your order within 2 business days from our warehouse.

Where we ship from

  • Mainland Europe & Ireland orders:ship  from the Netherlands

  • UK & Swiss orders: ship from the UK

Please note, we only process orders on business days. And while we do everything to meet our delivery objectives, a few things can occasionally slow things down:
– Peak holiday rush
– Orders with multiple items (they may arrive in separate shipments)
– Customs clearance for non-EU countries

Shipping outside the EU?
Any duties or fees are calculated and shown at checkout—no surprises. Minor delays due to customs are rare, but they can happen.

Thanks for your order—we promise it’ll be worth the wait.