Shipping & Delivery
Delivery Information – EU Orders
We aim to get your Ember to you fast, because no one likes waiting for warm moments.
Standard delivery time: 3–5 business days*
We typically ship your order within 2 business days from our warehouse.
Free shipping on orders over €99
Orders with a value of €99 or more are shipped free of charge—automatically applied at checkout.
| Country / State | Ships from | Order |
|---|---|---|
| Italy, Germany, Spain, France, Ireland, Portugal, Netherlands, Belgium, Luxembourg, Austria, Denmark, Norway, Sweden, Finland, Liechtenstein, Romania, Poland, Greece, Vatican, San Marino | Netherlands | Order here |
| United Kingdom, Switzerland | United Kingdom | Order here |
| United States, Canada, Mexico | United States | Order here |
Shipping cost
Shipping cost is €9.50 for orders under €99, automatically applied at checkout.
Please note: we only process orders on business days. While we do everything we can to meet our delivery targets, a few things can occasionally slow things down:
-
Peak moments
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Orders with multiple items (these may arrive in separate shipments)
-
Customs clearance for non-EU countries
Tracking information
We will provide you with tracking data for your order as soon as your shipment has been registered with our parcel partners.
Shipping outside the EU?
Any duties or fees will be calculated and displayed at checkout—no surprises.
Minor delays due to customs are rare, but they can happen.
Express shipping
At this time, we do not offer an express shipping option.
Thanks for your order, we promise it’ll be worth the wait.
Stay cozy,
Your Ember team ☕🔥
*Applies to the countries listed above. Shipping to other countries may take longer.